ORDER CANCELLATION POLICY

Havoc Hobby Center, Bangalore is committed to a high level of client service. This includes clear communication. So, we encourage our customers to ask their questions or communicate their concerns about a product which they would like to purchase to our office immediately on phone (+91) 9535545654. We will then try to answer or advise immediately to avoid any confusion on purchase.

This Order Cancellation Policy applies when customer cancels all or part of an order within 2 hours of purchase after order acceptance or order status in PROCESSING (within 2hrs) and acknowledgement from HAVOC HOBBY. Please note that if the ORDER STATUS shows PACKED/WAITING FOR COURIER/SHIPPED/COMPLETE, the order cannot be CANCELLED. All customer cancelled orders will be refunded after deducting the bank / payment gateway charges.

To cancel an order, you have placed with HAVOC HOBBY, you must contact customer support by email havochobby@gmail.com or by phone (+91) 9535545654 within 2 hours of purchase. Every effort will be made to accommodate the cancellation of your order. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.

FOR ALL PRE-ORDER ITEMS THE ABOVE ORDER CANCELLATION POLICY DOES NOT APPLY.

WE WILL NOT REFUND OR CANCEL ORDER WHICH IS PRE-ORDER ITEM IN ANY CIRCUMSTANCES.